This website is owned and operated by Raenali Publications, Raenali,” “we” or “us”). Raenali provides a subscription service that allows our subscribers to access patient educational materials which may be streamed over the Internet (“Raenali Streamed”) and provided in printed notebooks (“Raenali Print”).
1.1 You agree to provide Raenali with the names, addresses, email addresses, and phone numbers of the primary contact at your practice. (“Account Owners”) If an Account Owner requires removal you agree to promptly notify Raenali of the change of authority.
1.3 You agree that Raenali owns all rights, titles, and interests in the copyrights and trademarks in the Raenali Streamed content, Raenali Print, and Raenali Service.
BILLING AND CANCELLATION
2.1. The annual fee for the Raenali Service will be charged annually. You will be required to use a credit card for online purchases of print materials. If you request training in addition to the initial on-boarding training that is provided with your initial subscription, you will be required to pay separately for that training at published prices.
2.2. You can cancel your Raenali subscribership at any time, and you will continue to have access to the Raenali Service through the end of your subscription. To cancel, contact Raenali at Raenali@interwellhealth.com . If you cancel your subscribership, your account will automatically close at the end of your current subscription period. To see when your account will close, contact Raenali at firstname.lastname@example.org Raenali@interwellhealth.com .
2.4. Payments are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of the subscription.
3.1. During your Raenali subscribership, we grant you a limited, non-exclusive, non-transferable right to access the Raenali Service and view Raenali content through the service. Except for the foregoing, no right, title or interest in any Raenali copyrighted works or trademarks shall be transferred to you. You agree not to use the service for public performances.
3.2. The Raenali Service, including the content library, may be updated by Raenali from time to time, or monthly, by Internet downloads.
3.4. The Account Owner who created the Raenali account and whose Payment Method is charged has access and control over the Raenali account and Raenali Streaming that are used to access our service and is responsible for any activity that occurs through the Raenali account. To maintain control over the account and prevent anyone from accessing the account (which could include information on viewing history for the account), the Account Owner should maintain control over Raenali Streaming, and not reveal the password or details of the Payment Method associated to the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account including names, addresses, email addresses, and phone numbers. We can terminate your account or place your account on hold in order to protect you, Raenali or our customers from identity theft or other fraudulent activity. Raenali is not obligated to credit or discount a subscribership for holds placed on the account by either a representative of Raenali or by the automated processes of Raenali.
3.5. The quality of the display of the Raenali Streaming may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. The minimum connection speed is 3 Mbps, however, we recommend a faster connection for improved video quality. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Raenali makes no representations or warranties about the quality of your watching experience on your Raenali ready devices. The time it takes to begin watching Raenali Streaming will vary based on a number of factors, including your location, available bandwidth at the time, and the Raenali Streaming you have selected.
DISCLAIMERS OF WARRANTIES AND LIMITATIONS ON LIABILITY
4.1. THE RAENALI SERVICE AND ALL CONTENT ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE RAENALI SERVICE, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. RAENALI DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE RAENALI SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. RAENALI SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS.
4.2. TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL RAENALI, OR ITS SUBSIDIARIES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR LICENSORS BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER.
4.3. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
5.2. Feedback. Raenali is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us ("Feedback"), including responses to questionnaires or through postings to the Raenali Service, including the Raenali website and user interfaces, worldwide and in perpetuity without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Raenali Service. In addition, you agree not to enforce any "moral rights" in and to the Feedback, to the extent permitted by applicable law.
5.6. Communication Preferences. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, including without limitation via emails to your email address provided during registration. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.